Engagement in Head Start Services Among Diverse Immigrant Families

Abstract

In industrial organizational psychology, there is a well-established link between worker job satisfaction and worker engagement in their job. Similarly, research has found an association between a parent’s satisfaction with their child’s education services and a parent’s level of involvement in their child’s education. Levels of family involvement in their child’s education as early as preschool have been correlated with positive academic and behavioral outcomes throughout childhood. This line of research posits that families who are satisfied with their child’s education services are more likely to be involved in their child’s education and, consequentially, their children are more likely to have positive academic and behavioral outcomes. According to the theories proposed by industrial organization psychology and education research, this dissertation explores the potential links between satisfaction and involvement in Head Start services among U.S. born and immigrant families. To begin to understand the potential connection between satisfaction with services, engagement in services and the unique experiences of the immigrant communities in Head Start, this collection of three studies seeks to employ a mix of primary quantitative data and secondary quantitative data to examine satisfaction with and involvement in services among U.S. born and immigrant families in Head Start.